Privacy Policy

This policy explains how The White Lion Coaching House collects, uses and looks after your personal information when you visit our website at whitelioncoachinghouse.co.uk or get in touch with us. We keep it plain and we only collect what we need.

Who we are

The White Lion Coaching House is a pub on the Great Underbank in Stockport Old Town. For anything in this policy, you can reach us at:

We are the "data controller" for the information described here, meaning we decide how and why it is used.

What we collect

Information you give us

When you use our contact form we collect your name, email address, phone number (if you provide one), the type of enquiry and your message. If you book a table, your reservation details are handled by our booking provider (see "Who we share it with" below).

Information we collect automatically

If you agree to analytics cookies, we collect standard technical information about your visit — such as the pages you view, your approximate location, and your device and browser type — so we can understand what’s popular and improve the site. This is only collected after you choose "Accept all" on our cookie banner. See our Cookie Policy for the detail.

How we use it

• To reply to your enquiries and stay in touch about your message.
• To take and manage table bookings and events.
• To keep the site secure and prevent spam and abuse.
• To understand how the site is used and make it better (analytics — only with your consent).

Our legal basis

Under UK data protection law we rely on:

• Consent — for analytics cookies, which you can accept or decline at any time.
• Legitimate interests — to respond to enquiries, run the pub, and keep the site safe.
• Taking steps at your request — where you contact us or book a table.

Who we share it with

We never sell your information. We share it only with the trusted providers that help us run the pub and this website:

• Table bookings — reservations are handled by TapaPOS on behalf of Stockport Leisure Ltd.
• Email — enquiry messages reach us through Microsoft 365.
• Analytics — Google (Google Analytics via Google Tag Manager), only if you accept analytics cookies.
• Spam protection — Cloudflare Turnstile helps confirm the contact form is used by a real person.
• Website hosting — our web host stores the site and its data securely on our behalf.

How long we keep it

We keep enquiry messages only for as long as we need them to deal with your query and for our records, then we delete them. Analytics data is kept in line with our provider’s standard retention settings.

Your rights

You have the right to ask us to:

• see a copy of the information we hold about you;
• correct anything that’s wrong;
• delete it, or limit how we use it;
• withdraw your consent to analytics cookies at any time.

Just email us at info@whitelioncoachinghouse.com and we’ll sort it. If you’re not happy with how we’ve handled your information, you can also contact the Information Commissioner’s Office (ICO) at ico.org.uk.

Keeping your information safe

Our website is served over a secure (HTTPS) connection and we take reasonable steps to protect your information. No website can promise perfect security, but we treat your details with care.

Changes to this policy

We may update this policy from time to time. Any changes will appear on this page with a new "last updated" date.

← Back to the site